Privacy policy

This policy explains what information EdjeTech, the brand of Edjean Technical Services, Inc., collects through this site, how we use it, and the choices you have.

What we collect

When you contact EdjeTech or submit information through a connected website form, you may provide:

• Contact details: your name, work email, company, job title, and phone number.
• Plant details: the information you enter about your processes, machines, fluids, and goals.
• Technical records: standard security and access information that a hosting provider may record when serving the site.

How we use it

We use the information you provide to respond to your inquiry, review your application, prepare quotations, provide support, and improve our website, products, and services.

Form delivery and storage

When direct website submission is enabled, validated quote-request information is stored in the website database before a notification is sent to EdjeTech sales. The database record helps prevent an inquiry from being lost if email delivery is delayed or unsuccessful. A randomly generated submission identifier is used to prevent duplicate records when a visitor retries the same request.

How we share it

We share information within EdjeTech and with service providers that help operate the business, including website hosting, database, security-verification, email-delivery, and customer-support providers. We do not sell your personal information. We may disclose information when required by law.

Browser storage and analytics

The savings calculator uses local browser storage so your entries can remain available on the same device. Those calculator entries stay in your browser unless you provide the information to EdjeTech separately. The current site does not set analytics cookies.

Your choices

You may contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to applicable legal and business requirements.

Data retention

We keep the information you provide for as long as needed to serve your request and meet our legal and business obligations, then dispose of it securely.